Data Entry when ImmsBC system is offline or down

You may find yourself not being able to access the ImmsBC system for various reasons (e.g., no internet connection, mobile device out of battery to authenticate, system outage), meaning you can not enter an immunization record for a patient into ImmsBC. 

In that instance, the ImmsBC team will enter the patient's record into the ImmsBC system and PIR through a form completed by the pharmacy staff.

Please download and fill out the following COVID-19 Immunization Entry Form for ImmsBC (Downtime form).

Ensure all sections of the form are completed. Missing/incomplete information will delay entry of the form into ImmsBC.

We will be sharing instructions on back-dated entry once the system is back online.

Appointment Scheduler is down or not appearing 

Scheduler not visible is most often a result of user looking in the ICE app rather than in Clinic in a Box.

Imms Admins can make scheduling changes and use the Imms Admins Log In link .

Clerk or Clinician access levels cannot make scheduling changes. Pharmacy managers must fill out this form to make access level changes.