Effective July 1, 2026, BCPhA’s role in providing technical support for the ImmsBC system has transitioned to the Provincial Health Services Authority (PHSA) and the Ministry of Health’s OneHealthID Service Team.
Adding/removing accounts, account access issues, data remediation and all other ImmsBC technical support
Please login to OneHealthID here and select the ImmsBC card under Get Access. For all the above inquiries, please contact BC Vax Support at bcvax-support@gov.bc.ca.
Password/MFA reset request form
For self-serve password and MFA resets please click here. For BC Provider ID password resets, Microsoft Authenticator resets, and all other login support requests, contact the Support Desk at OneHealthID@gov.bc.ca between Monday and Friday, 7:00 AM–7:00 PM PST.