Effective July 1, 2026, BCPhA’s role in providing technical support for the ImmsBC system has transitioned to the Provincial Health Services Authority (PHSA) and the Ministry of Health’s OneHealthID Service Team.
Adding/removing accounts and account access level changes
For all the above inquiries, please contact BC Vax Support at bcvax-support@gov.bc.ca.
Password/MFA reset request form
For BC Provider ID password resets, Microsoft Authenticator resets, and all other login support requests, contact the Support Desk at OneHealthID@gov.bc.ca between Monday and Friday, 7:00 AM–7:00 PM PST.